Please note that this call will be recorded for quality and safety purposes.
General Oral Health Assessment Program may include:
Our consulting dentists can:
The dentist can also discuss with you common non-urgent dental questions such as:
Any patient who has recently undergone a dental procedure and requires follow up or has concerns with their recovery after the procedure or is presenting with an acute dental problem:
This may also include vulnerable patients during pandemics including those who are:
Outlined below is a series of examples where it would be appropriate to conduct a Telehealth consultation remotely.
The following suggested questions may help the dentist determine if it is an acute odontogenic infection:
If you do not meet admission criteria for hospital, the dentist will consider if you need pharmaceuticals and/or if management can be deferred. The dentist will refer to the relevant Therapeutic Guidelines for Oral and Dental health in your community for the appropriate prescription of analgesia and/or antibiotics.
The dentist will ascertain from you the degree of mobility of your tooth or teeth. If there is no pain and the tooth is not mobile enough to be aspirated, management may be deferred.
If the tooth has broken, you should be let the dentist know if there is any pain or hot/cold sensitivity. Treatment may occasionally be deferred if the tooth is asymptomatic.
If the tooth is broken or chipped, or causing soft tissue irritation, the dentist may direct you to file down the tooth yourself with some sandpaper or a nail file. Orthodontic wax might also be suggested.
In cases of dental trauma, the dentist will determine if the management of this may be deferred or if urgent visual inspection is required. The dentist may wish to ask some or all of the following questions to help in determining the extent of the injuries.
The dentist will ascertain if this is a situation for which the management may be deferred. You can use MedicRelief to contact your orthodontist if the arch-wire has come loose, or the bracket has come loose for advice. If there is soft tissue irritation, you may be directed to place some orthodontic wax or sponge (from a makeup remover pad) over the sharp area.
Broken dentures should not be worn if they are an aspiration risk. Management of broken crowns and bridges should be deferred. Broken or loose crowns should be kept safely until treatment can be provided in the clinic. You will not be encouraged to re-cement any of these due to an aspiration risk.